CORONAVIRUS UPDATE

We at RGB are meeting on a very regular basis to discuss the fast-changing Coronavirus situation and how we deal with it in order to provide the best service to you. 

We aim to take a common sense approach to reduce the impact of the virus on our customers and our staff as much as possible.

• Assessing minimum staff levels required to keep individual branches open and operating 
• Drawing up plans to maintain those minimum staff levels wherever possible
• Drawing up contingency plans to provide a reduced but continued service should staffing levels fall below the minimum
• Ensuring that relationships are maintained and our customers are supported in the hope that through working together we are all stronger after this pandemic crisis than before
• Maintaining engagement with our Suppliers to monitor our Supply Chain to minimise any unavoidable disruption 
• Continually reviewing our contingency plans in line with government guidelines

• Acknowledging that our staff have families, childcare issues and people who depend on them and making allowances for this
• Introducing an enhanced support network for staff who are alone or vulnerable
• Allowing staff who are unable to take their pre-booked holiday to take this holiday at a later date